Chromium Coffee

Frequently Asked Questions

(FAQs)

Chromium Coffee beans are farmed in over 10 countries including Colombia, Guatemala, Costa Rica, Ethiopia, Jamaica, and more. The beans are then expertly roasted by a roastmaster in Longwood, FL before being shipped to your door.

First, check out our shipping & returns page. If you still have questions or issues, please don’t hesitate to contact us at [email protected]

Most orders will ship the same day or within 24-36 hours on weekdays. Actual transit times will vary depending on your location and the size of your order.

Chromium has a rotation of seasonal coffees that switch throughout the year. Don’t worry, your favorites will return, you might just have to wait for the perfect season to pair it with!

If your order has not been processed (usually takes a few hours), modifications may be made by emailing [email protected]. If your order has finished processing, unfortunately, we cannot make changes.

Standard sales tax rates will apply based on shipping location, with the exception of Alaska, Delaware, Montana, New Hampshire and Oregon (which do not levy a statewide sales tax).

We’re very sorry you recieved a damaged product. Please email us at [email protected]

Sorry, we do not ship to P.O. boxes.

Yes, all packaging is BPA free and produced with mostly recyled plastic.

Store your coffee in a cool, dark, place such as a cabinet or pantry. Do not put your coffee in the refrigerator or anywhere it may be exposed to moisture and/or sunlight.

At the current time, we do not ship to Afghanistan, Ascension, Burma, Central African Republic, Comoros, Cuba, Equatorial Guinea, Falkland Islands, Ghana, Guinea-Bissau, Iran, Kiribati, North Korea, Nauru, Pitcairn Island, Saint Helena, Saint Pierre, Miquelon, Samoa, Sao Tome, Principe, Russia, Sierra Leone, Solomon Islands, Somalia, Sudan, Syria, Tajikistan, Tristan da Cunha, Turkmenistan, and Tuvalu. We apologize for the inconvenience.

Items typically will be restocked in a few days. You can join our newsletter to be notified of new product releases, etc.

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